Have a Credit Card Complaint? New Consumer Financial Protection Bureau Wants to Hear About It

The new federal Consumer Financial Protection Bureau (CFPB) opened for business last Thursday and immediately began accepting credit card complaints from customers.

Through the CFPB website, ConsumerFinance.gov, you can submit complaints or issues regarding your credit card company.

The CFPB will forward your issue to your credit card company, give you a tracking number, and keep you updated on the status of your complaint.


To submit a complaint visit http://www.consumerfinance.gov/.

The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank Act) established the CFPB. On July 21, 2011 the CFPB officially opened for business.